![]() None of these terms affect your legal rights and these are not diminished in any way. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. Please ensure any footwear is returned in the original packaging.ĭog/Horse rugs will need to be hair free and if a fault is found during the guarantee period will need to be returned clean for health and safety reasons.Īny goods returned should be unused and in a saleable condition. ![]() Please note unworn items must be accompanied by the original packaging and must have the original tags included. If an incorrect/faulty item has been sent we will happily refund the cost of your postage of the item and send out a replacement on receipt of your return. The cost of shipping to other destinations may be refunded in accordance with relevant legislation. Initial charges for shipping to U.K and EU addresses will be refunded. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or wrongly described.įor the return of goods other than those reported as damaged on delivery or goods sent incorrectly, the cost of returning the goods will be at your own expense. Make sure you keep the postal receipt as it will ensure you are covered in the unlikely event of your parcel going missing in transit - Oakfield Saddlery Ltd cannot be held responsible for any returns lost in the post. Use a service offering adequate compensation - this will ensure that you are covered in the unlikely event of your parcel going missing in transit. For larger parcels, you may find it cheaper to use an online service such as Parcels2Go. You can take your parcel to the post office and request a tracked delivery service. Full returns information can be found on the returns form sent inside each parcel and refunds are usually made within 2-3 working days after we have received the item back. You are entitled to cancel your order and return the goods within 30 days for a full refund, including the cost of initial delivery if all items ordered are returned together. Your rights to return goods are protected under the EU Distance Selling Directive. Guernsey, Jersey, NI, Scottish Highlands and Islands.Īustria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Portugal, ROI, Spain, Sweden, Switzerland.īosnia & Herzegovina, Czech Rep, Estonia, Monaco, Slovakia, Slovenia. Delivery times are displayed at checkout. Orders must be placed before 2pm for same day despatch. *Excludes NI, Scottish Highlands and Islands. Standard UK Mainland* Delivery (3-5 working days) Oakfield offers a free carriage service for all orders over £75 to any address on the UK Mainland (Excludes NI, Scottish Highlands and Islands).ġ-2 Working Day Delivery (UK Mainland Only*) You will receive an email confirmation when it is ready to collect. Please select Click & Collect at checkout and allow 24 hours from placing your order to collection. ![]() If you are wanting to collect your order from our store we now offer a Click & Collect service. ![]() You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Please quote your order number in all correspondence. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. International orders are generally received in under 7 days. We will normally send your order to you during the course of the next business day. Adjustable Velcro straps provide compression to help recuperation. When the cold water cloth is saturated, it activates and delivers a chilly cushioning layer anatomically fitted to your horse's leg. ![]() The 3D sports mesh exterior permits a continual flow of air to reach the cold water substance, extending the boots' cooling impact. Once triggered by water, air is the element that keeps the fabric cool. The boot has been designed to provide uniform cooling while limiting movement. The sophisticated formulation gradually releases energy, resulting in temperatures that are 6-12° colder than the ambient temperature. To achieve quick water absorption, the material employs a novel chemical. The superior cold water fabric is part of our Air Tech range, and the lining is of medical-grade, giving hypoallergenic and antibacterial features. A breakthrough in cooling technology helped recuperation, which was triggered by moisture absorption and sustained by exposure to airflow given through the 3D ducted mesh. Premier Equine Cold Water Compression Boots - Black. ![]()
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